Greatness through
commitment
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We are looking for a Business Analyst who feels comfortable at the intersection of business and IT, can organize complex processes, and co-create solutions for large organizations (including the financial and banking sectors).

In this position you will:

• larify business goals and client needs – from initial discussions through to finalized requirements,

• Elicit, document, and validate business requirements (use cases, user stories, acceptance criteria),

• Translate business requirements into system requirements in collaboration with architects and development teams,

• Support the delivery team during implementations and assist the client during solution rollout and usage,

• Analyze how the client’s IT environment operates and identify opportunities to optimize processes and systems.

We are looking for you, if you:

• Accept the requirement to travel to Saudi Arabia for a minimum of 6 months in a 2 weeks onsite / 2 weeks offshore model,

• Have at least 5 years of experience in independent business and system analysis and requirements documentation (use cases, scenarios, user stories, acceptance criteria),

• Can clearly and precisely translate business language into technical language,

• Have strong analytical skills and enjoy solving complex problems,

• Work independently, manage your time well, and feel comfortable working in a team,

• Can lead conversations with various stakeholders and ask challenging questions,

• Are familiar with tools such as Confluence, Jira, and notations like UML and BPMN,

• Communicate fluently in English (meetings, documentation).

Additionally, we value:

• Experience in banking or financial sector projects,

• Ability to facilitate workshops using techniques such as:
  Event Storming, User Story Mapping, Example Mapping, Domain Storytelling, Impact Mapping,

• Knowledge of Agile methodologies (Scrum, Kanban) and experience working in a product environment,

• Previous experience in IT consulting (IT audits, IT strategy, IT optimization).

We are looking for a person for the position of Business Process Modelling Specialist/Analyst.

In this position you will:

• be responsible for expert-level work on process modeling and optimization, with a strong focus on scalability and reusability (multi-products, multi-markets, multi-channels),
• map processes for defined countries and products and design end-to-end (E2E) processes,
• identify functional and non-functional requirements,
• define process parameterization boundaries, including the division of responsibilities between Business and IT (autonomy, speed of response),
• deliver a future-state onboarding blueprint for four products, documented in BPMN/DMN,
• design critical components with reusability in mind, including:
  • output management (standardization of outputs),
  • process decoupling: modular subprocesses reusable across workflows and countries,
  • application modeling,
  • business rules implementation,
  • unified data model,
• prepare a governance playbook covering RACI, change approval workflows, and rollback guidelines for parameterized processes,
• design processes based on agreed KPIs and business objectives,
• lead capability-building workshops and deliver knowledge transfer to internal teams.

We are looking for you, if you:

• have at least 5 years of experience in digital banking, including working as a Business Analyst in digital banking, fintech, or large-scale transformation programs,
• have experience designing scalable and modular processes across multiple EU markets, taking into account local regulatory and operational differences,
• understand banking capabilities and their mapping to enterprise architecture, and are able to design E2E cross-product and cross-channel orchestration frameworks,
• have experience with parameterization frameworks and can clearly distinguish between business-controlled and IT-controlled configurations; familiarity with Camunda Decision Modeler is a plus,
• have experience working in multi-product and/or multi-market environments,
• possess strong knowledge of modern digital banking architecture, including microservices, API orchestration, low-code platforms, and DevSecOps pipelines,
• demonstrate strong stakeholder management and change management skills, including collaboration with C-level executives, a structured analytical approach, and coaching of Product Owners as well as Project/Program Managers,
• are fluent in English, both spoken and written.

We are looking for a Dynatrace Engineer / Architect who thrives in highly complex technological environments and wants to co-create observability solutions for large organizations. You will join a project delivered for a client in Saudi Arabia operating, among others, in the financial and banking sectors.

In this position you will:

• Design and implement the Dynatrace (Managed) platform, including OneAgent and ActiveGate installation,

• Configure APM, RUM, synthetics, and log monitoring areas (Grail / DQL), create dashboards, alerts, and define SLOs,

• Automate processes using API and Monaco, and integrate Dynatrace with tools such as ServiceNow, Jira, and CI/CD solutions,

• Work closely with Dev, QA, Ops, and Security teams, and provide technical training and consulting,

• Prepare dashboards, SLO/SLI definitions, and alerting rules,

• Analyze root causes of incidents, performance and stability issues, and conduct proactive environment reviews.

We are looking for you, if you:

We are looking for you if you:

• Have 3–5+ years of experience in APM / Observability / SRE / DevOps, including at least 2 years working with Dynatrace,

• Have hands-on experience with OneAgent and ActiveGate installation and configuration, as well as RUM, synthetics, dashboards, and SLOs,

• Are familiar with automation based on REST API and Monaco,

• Communicate fluently in Polish and English (min. B2), can work independently, and feel comfortable in large organizations.

Additionally, we value:

• Dynatrace certifications (Associate / Professional) and knowledge of OpenTelemetry,

• Experience working with large-scale observability environments (over 1000 hosts),

• Scripting skills (Python / PowerShell / Bash).

We are looking for Specialists to join our internal Service Desk team who will not only provide professional technical support to users, but will also be eager to develop their competencies in areas such as IT infrastructure, cloud systems, and IT security.

In this position you will:

• administer Active Directory in a hybrid configuration (Azure),

• register and manage tickets in Jira Service Desk Management,

• provide remote support to users working on Windows 11, Linux, and macOS systems,

• maintain IT infrastructure, including supporting cloud environments (Azure virtualization),

• support IT security processes, including participation in ISO audits and adherence to internal procedures,

• prepare computers for employees (Windows / Linux),

• collaborate with other IT teams to resolve more complex issues,

• prepare reports and technical documentation (Confluence).

We are looking for you, if you:

• have experience working with Azure and/or AWS cloud environments,

• have experience with Active Directory (hybrid), Microsoft Entra, and Intune,

• have practical knowledge of Windows, macOS, and Linux operating systems,

• can administer users and roles in Azure / AWS using the principle of least privilege,

• are communicative and have a proactive approach,

• have English skills sufficient to read technical documentation comfortably.

Additionally, we value:

• basic knowledge of Infrastructure as Code (IaC),

• basic knowledge of PKI (SSL certificates),

• experience working with Jira.

We are a software house specializing in delivering solutions for the financial sector. We are currently expanding rapidly into international markets.

As part of our continued growth, we are looking for an IT Manager to join our team delivering projects for international clients.

In this position you will:

• be responsible for the overall management of the IT team, ensuring employee motivation, skills development and engagement,
• manage IT projects end-to-end – from concept and analysis, through delivery, to implementation and further development of solutions,
• act as the main point of contact for international clients, lead project communication, monitor business needs, manage expectations and ensure the delivery of real business value,
• develop relationships with assigned clients, including identifying new needs, initiatives and revenue growth opportunities within the managed portfolio,
• support clients in shaping their development strategies and propose solutions addressing organizational and market challenges,
• support the sales process by preparing offers, solution concepts and estimates,
• design, audit, and validate developed solutions – select appropriate technologies, assess feasibility and ensure consistency of functional specifications,
• be responsible for the financial performance of projects and/or the project portfolio,
• implement and improve best practices in the development process, ensuring delivery quality and team efficiency,
• manage team development: plan career paths, conduct competency evaluations and recommend promotions and salary increases,
• participate in recruitment processes and manage team members’ allocations and task assignments.

We are looking for you, if you:

• have at least 3–5 years of experience in IT in a role such as IT Project Manager, Delivery Manager, Program Manager, Engagement Manager or a similar position,
• have experience leading end-to-end IT initiatives and projects, including scope, schedule, budget, risks, escalations and stakeholder management,
• are fluent in English (C1 level) and comfortable conducting meetings, workshops, alignments, status updates and working-level negotiations,
• have experience working with international clients (including cultural differences, time zones, and formal communication),
• possess sufficient technical knowledge to discuss solutions with clients (high-level architecture, integrations, security, non-functional requirements) and translate business needs into tasks/scope for the team,
• are able to lead the early stages of client engagement: discovery meetings, workshops, clarifying the problem and defining scope,
• have experience in pre-sales activities (in cooperation with Sales), including scope clarification, estimations, risk identification, preparation of materials/concepts and participation in presentations,
• demonstrate high autonomy, ownership, and consistency in delivering on commitments and closing topics,
• are willing to travel frequently abroad (for workshops, kick-offs, and early-stage meetings).

Nice to have:

• experience working on the vendor/service provider side (software house, IT integrator, consulting company),
• experience in creating or developing a service offering (packaging, one-pagers, value propositions, use cases, case studies) and translating it into client conversations,
• experience in enterprise and/or regulated projects (e.g., finance, insurance) or complex integration projects.

In this position you will:

• be responsible for the overall management of the IT team, ensuring employee motivation, competency development, and engagement,
• manage IT projects in the insurance sector from the concept and analysis phase through delivery, implementation, and further solution development,
• act as the main point of contact for clients, lead project communication, monitor business needs, manage expectations, and ensure the delivery of tangible value,
• develop relationships with assigned clients, including identifying new needs, initiatives, and revenue growth opportunities within the managed portfolio,
• support clients in shaping their development strategies and propose solutions addressing organizational and market challenges,
• act as an internal Product Owner of Altkom Software within delivered projects,
• provide the organization with insights into client structures, key decision-makers, new initiatives, and competitive activities,
• support the sales process, including preparing offers, solution concepts, and estimations,
• design, audit, and validate developed solutions — select appropriate technologies and assess feasibility and consistency of functional specifications,
• be responsible for the financial performance of projects and/or the project portfolio,
• implement and enhance best practices within the software development process, ensuring delivery quality and team efficiency,
• manage team development by planning career paths, conducting competency assessments (e.g., 360 reviews), and recommending promotions and salary increases,
• participate in recruitment processes and manage team members’ allocations and task assignments.

We are looking for you, if you:

• have at least 5 years of experience in managing IT projects or teams, preferably in the financial or insurance sector,
• have experience in a team management role (either line management or delivery management),
• are able to combine technological, business, and organizational perspectives,
• have experience working with Agile / Scrum / Waterfall methodologies,
• are familiar with tools such as JIRA, Confluence (or similar),
• demonstrate very strong communication skills when working with clients and stakeholders,
• are able to analyze risks, make decisions, and operate effectively in a dynamic environment,
• have at least a B2 level of English proficiency,
• nice to have: experience working with international clients and/or certifications (PMI, PRINCE2, Agile).

We are looking for a person who wants to dynamically develop their backend skills and gain real project experience. You will join a team working on the development and integration of systems — both legacy applications and new modules based on a microservices architecture. We provide mentoring support, a clear development path, and the space to work independently on daily tasks

In this position you will:

• implement and enhance REST APIs,

• work with a relational database (PostgreSQL),

• participate in integrating existing systems with new microservices,

• analyze and improve existing code,

• collaborate with the team in a Scrum environment,

• propose improvements and actively develop your technical skills.

We are looking for you, if you:

• have minimum 1 year of commercial experience in Java using Spring / Spring Boot,

• have knowledge of Java and Spring / Spring Boot,

• have a basic understanding of SQL and experience working with a relational database (e.g., PostgreSQL),

• can read existing code and independently complete assigned tasks,

• have experience working in Scrum,

• are communicative, proactive, and growth-oriented.

Additionally, we value:

• basic knowledge of microservices architecture,

• experience or familiarity with: MongoDB, Redis, Apache Kafka, Docker,

• initial commercial experience (e.g., internship, traineeship, projects).

Join our team as a Microsoft Dynamics 365 CE specialist and contribute to a large-scale international project for a client in Saudi Arabia, where you will shape CRM architecture, drive system evolution, and support business-critical processes in a complex enterprise environment.

In this position you will:

• Review the existing architecture, customizations, and integrations, identifying technical debt and risks, including vendor lock-in concerns,

• Develop a system transition plan and define development standards, including branching strategy, ALM, release management, quality gates, and security practices,

• Design and implement Dynamics 365 extensions, including plugins, custom workflows/actions, custom APIs, PCF components, model-driven apps, and security configurations with role-based access,

• Support core CRM modules (Sales, Customer Service, Contact Center), with a strong focus on Case Management and service process automation (e.g., fraud case routing),

• Design integrations between Dynamics 365 and domain systems (e.g., LOS over CRM), covering both synchronous and asynchronous patterns, along with appropriate integration and monitoring strategies,

• Establish architectural standards and guidelines for the client’s internal technical teams (technical leads and production support),

• Define and implement a testing approach for Dynamics 365, including unit, integration, and UI testing, as well as test data, environments, and regression management.

We are looking for you, if you:

• Have at least 6 years of experience with Dynamics 365 CE / CRM, covering both custom development and solution architecture,

• Communicate confidently in English in client-facing and technical environments (minimum B2/C1),

• Have strong knowledge of Dataverse (data modeling, security model, solution layering),

• Have experience developing plugins (C#), custom workflows/actions, and working with the Web API,

• Are familiar with Power Platform (Power Automate, Power Apps) in enterprise-scale solutions,

• Have experience taking over and stabilizing existing implementations after another vendor (transition, reverse engineering, documentation, governance),

• Have experience with system integrations (REST / SOAP) and understand selected Azure integration patterns (e.g., Service Bus, Event Grid, Functions, Logic Apps), including monitoring and error handling.

Nice to have:

• Experience in contact center / omnichannel and Case Management scenarios in Dynamics 365 (routing, SLA, queues),

• Experience with ALM for Power Platform (pipelines, solution promotion) and DevOps practices,

• Experience with test automation for Dynamics 365 (e.g., EasyRepro, Playwright, Selenium, API testing) and building a CRM test strategy.

We are looking for a Senior UI Designer to join our team and help create modern, intuitive, and consistent interfaces for clients in the financial sector.

You will join a project team delivering solutions for one of the leading banks in Saudi Arabia, where you will co-create digital products-mobile and web applications-used by millions of users.

In this position you will:

• Design screens for mobile and web applications for the banking and insurance sectors (eKYC processes, onboarding, dashboards, purchasing financial products),

• Co-create and develop the design system—components, tokens, variants, styles, dark/light modes,

• Create interactive prototypes and deliver complete handovers for development teams (states, behaviors, assets),

• Ensure visual consistency, clear information hierarchy, and understandable communication in interfaces (trust-driven design),

• Participate in design reviews with the client and development team, responding to feedback and changing requirements,

• Collaborate with UX, Frontend, and Product Owner / Business Analyst teams in an international environment.

We are looking for you, if you:

• Have at least 4 years of commercial experience in UI design for the financial sector (retail banking, fintech, insurance),

• Have a portfolio (link required) containing at least two digital banking projects,

• Are highly proficient in Figma (expert level)-creating components, auto-layouts, prototypes, design systems, and using tokens and variants,

• Know Material Design 3 and/or iOS Human Interface Guidelines,

• Understand RTL (Right-to-Left) design principles and can adapt layouts and typography to the Arabic language,

• Can prepare clear handovers and collaborate effectively with developers (React / React Native),

• Have English proficiency at C1 level-able to present concepts, justify design decisions, and communicate daily with the client.

Additionally, we value:

• Experience in Motion Design (Figma Motion, ProtoPie, After Effects),

• Familiarity with CMS / Headless CMS systems (e.g., Strapi, Contentful),

• Experience in digital onboarding, paperless, and self-service banking projects,

• Understanding of brand consistency principles in financial institutions.

We are looking for a Senior UX Designer to join our team delivering digital projects for clients in the financial sector. You will be responsible for designing user experiences based on data, research, and real business needs, co-creating web and mobile products used by thousands of users in an international environment.

In this position you will:

• Design and conduct quantitative and qualitative research (planning, execution, analysis),

• Analyze user behavior using analytics tools and A/B testing,

• Develop and evolve information architecture for digital products,

• Recommend UX direction based on data, research findings, and business goals,

• Design UX for websites, web applications, and mobile apps in line with WCAG guidelines,

• Ensure quality and consistency of the user experience across the product or domain,

• Work with UX KPIs and metrics (e.g., conversion, retention, task success),

• Present and justify UX decisions to stakeholders,

• Plan and conduct usability tests with users,

• Prepare and facilitate design thinking / product discovery workshops and information architecture workshops,

• Map customer journeys,

• Contribute to the creation of digital product strategy,

• Collaborate closely with UI and development teams in an international environment.

We are looking for you, if you:

• Have at least 4 years of experience in a similar role,

• Have a portfolio with UX case studies,

• Have experience designing websites, web applications, and mobile apps,

• Work comfortably in Figma (wireframes, interfaces, prototypes),

• Can identify user problems and optimize customer journeys,

• Regularly use tools such as Customer Journey Maps and Personas,

• Are familiar with current design trends (web/mobile),

• Are curious, think critically, and are willing to challenge the status quo,

• Have excellent command of Polish and English (spoken and written),

• Are willing to travel internationally.

Additionally, we value:

• Experience facilitating design workshops,

• Practical knowledge of Design Thinking and Service Design,

• Ability to audit digital products for accessibility and conversion optimization.

We are looking for a person for the position of SharePoint Developer. You will join a project carried out for a client from Saudi Arabia, operating in the financial and banking sector.

In this position you will:

• develop and implement Contract Management System solutions based on SharePoint 2019 (on-premises),

• implement business logic and SharePoint-side components (lists/libraries, forms, permissions, versioning, integrations),

• design and deploy workflows (approval processes, notifications, reporting/auditing),

• support activities related to the SharePoint platform upgrade.

We are looking for you, if you:

• have hands-on experience as a SharePoint Developer, including real implementations and projects (not just administration),

• have experience working with SharePoint on-prem (2019/SE),

• have practical experience in implementing solutions on SharePoint, including:

  • working with lists/libraries, metadata, and content types,

  • permission model/RBAC (experience with data isolation/multi-tenant setups is a plus),

  • workflow/process elements (designing and implementing workflows),

• communicate fluently in English (B2/C1),

• are able to independently deliver tasks and work effectively with a backlog,

• have experience in code reviews and enjoy teamwork.