Altkom
Insurance Suite

AIS is a composable insurance platform that shortens time-to-market by up to 80%, reduces operating costs, and automates key processes with AI. Designed for agencies and carriers that want to operate faster, more efficiently, and in a data-driven way.

A fast launch
in the insurance market
New insurance products
with no coding
New P&C lines
without costly system changes

CHALLENGES

What do you expect from an insurance system?

A consistent customer experience—stable and predictable system performance that ensures uninterrupted service across every channel.
Efficient claims handling—streamlined claims processes that shorten payout times and strengthen customer trust.
Modern technologies—automation and AI for insurance that meaningfully increase operational efficiency.
Flexibility and cost control—deploying only the modules you need, maintaining full control over the system, and avoiding vendor lock-in.
Easy integration—an open, API-first architecture that enables rapid connection of systems, partners, and distribution channels.
A fast launch and scalability—a solution that grows alongside your business.
Shorter time-to-market—introducing new products in days, not months.

FLEXIBILITY

A system that adapts to your business vision

What we provide

Ready-to-use solution for insurance agencies and carriers that enables you to launch operations with full functionality from day one.
What you gain
- Scalability and compliance—prepared to handle large policy and claims portfolios in regulated cloud environments.
- Multiline capability in a single instance—supporting both P&C and life products within one system.
- Accelerated return on investment—a fast launch enabled by experts experienced in establishing and operating insurance carriers.
What we provide

A flexible insurance platform available either as a complete solution or as a set of easily integrated components.
What you gain
- Shortened time-to-market—configuring new products in days instead of months. A copy of an existing product in 1–2 days, a medium-complexity product in about a week.
- A predictable licensing model—based on a one-time fee that eliminates the risk of cost escalation and vendor dependency.
- A better user experience—an intuitive and engaging interface that simplifies team workflows and increases customer satisfaction.
What we provide

A modern, composable platform that allows you to integrate selected components with existing insurance systems without disrupting core operations.
What you gain
- Expansion and innovation—rapid entry into new market segments and safe product testing in a sandbox environment without risking ongoing operations.
- Higher profitability—driven by process automation, a conversational interface, and the use of AI for insurance.

VIDEO

See how Altkom Insurance Suite works in practice

CASE STUDIES

See how AIS turns challenges into measurable results

See all case studies

The flexibility of Altkom Insurance Suite enabled rapid deployment of the insurance sales portal –…
Faced with fragmented systems and long delivery timelines, Ubezpieczenia Pocztowe implemented Altkom Insurance Suite as…
A newly established insurance company faced the challenge of launching operations quickly, with a large…
Developed a PoC system for flexible patient claim registration. Used generative AI to automate email…

See all case studies

BENEFITS

Why choose Altkom Insurance Suite?

Shorten time-to-market for new insurance products by more than 80%
Configure insurance products on your own, without relying on vendor support
Launch new business lines in just a few days
Accelerate claims handling by 35%

Plan your budget with transparent costs and licensing
Deploy only the modules you truly need
Maintain independence and integration flexibility—no vendor lock-in, with an open, API-first architecture
Increase efficiency through automation and the use of AI in insurance

SOLUTION

Altkom Insurance Suite: All-in or step by step

Modular ecosystem for insurers that brings the entire business into one place. It can replace fragmented systems or be rolled out step by step. Exactly where it’s needed most.

Altkom Insurance Suite is:

built on over 20 years of hands-on experience,
proven in real deployments,
compliant with regulations,
ready to scale as the business grows.

PRODUCT & PRICING MANAGEMENT

AIS Product Factory

Efficient product portfolio management.

Launch new insurance products and modify existing ones without involving development teams for every change. Reduce time-to-market and maintain consistency across the entire organization.

MANAGING QUOTES, APPLICATIONS & POLICIES

AIS Policy Center

End-to-end support for policy sales and administration.

Manage quotes, applications, and policies across multiple lines of business. Automate sales and service processes while supporting settlements, billing, and collections. Ensure data consistency, efficient team collaboration, and customer self-service through dedicated portals.

CLAIMS INTAKE & CLAIMS HANDLING

AIS Claim Center

End-to-end claims management.

Handle insurance claims from initial notification through verification and operational handling to decision-making and benefit payout. Organize and automate claims handlers’ work while maintaining process consistency and full control over timelines, documentation, and decisions.

USER PORTALS

AIS Portals

A set of flexible portal solutions for customers, agents, and business partners.

Sell policies, manage administration, and handle claims processes within a single environment. Expand digital channels, automate operations, and maintain data consistency through full integration with the AIS ecosystem. The built-in configurator enables tailored functionality for different user groups.

LEVERAGING ARTIFICIAL INTELLIGENCE

AIS AI Manager

Centralized management of AI-powered capabilities.

Automate document analysis, customer communication, and case assessment across sales, service, and claims processes. Leverage flexible and scalable AI mechanisms integrated with AIS systems and external tools to streamline data-intensive and automation-driven workflows.

ADVANTAGES

What makes Altkom Insurance Suite stand out?

Rapid implementation of insurance products. Deliver new offerings faster than your competitors.

1 – 2 days
Variants or modifications of existing products.
1 week
Medium-complexity products, such as home insurance.
1 month
Complex products, such as liability or accident insurance.

Consultation
Schedule a 30-minute call with an expert to explore how AIS can address your business needs.
Capability Assessment
You’ll receive an initial plan with timelines, budget estimates, and key integration areas for full project clarity.
Implementation Plan
You’ll get a proposed implementation approach with estimated time and cost to support a confident decision.

Filip Wachowiak

Business Development Manager

BLOG

Read more about AIS and the role of technology in the insurance industry

22/12/2025 |
7 min reading
The insurance market in Poland is undergoing a profound digital transformation. Online channels that just a few years ago served mainly as a supplement to traditional sales are now increasingly becoming the primary point of contact between the customer and the brand. Data from the Polish Chamber of Insurance (PIU) shows that despite dynamic change, the market remains diversified: 49% of customers purchase insurance through traditional (offline) channels, 31% choose digital channels, and 20% use a hybrid service model.¹ The COVID-19 pandemic further accelerated this trend, permanently changing consumer purchasing behavior.
Maria Gajos
17/12/2025 |
12 min reading
It is hard to find an industry that relies more on long-term customer relationships than insurance. And yet this is precisely where many critical decisions related to retention, sales, or customer service are still based on gut feeling rather than hard data. In an environment where every percentage point of churn translates into multimillion-dollar financial impact, acting “by intuition” becomes a risk companies can no longer afford. Next Best Action changes this equation: it makes it possible to move from intuition to predictable, measurable, and scalable decisions taken exactly at the moment when they deliver the highest value.
Łukasz Rauer
19/11/2025 |
10 min reading
In the insurance industry, loyalty is often short-lived—it frequently ends the very day a policy renews. The customer receives a reminder, sees a discount, yet still chooses a policy that’s five percent cheaper. Not because they’re dissatisfied, but because they don’t see a difference. In a world where it’s nearly impossible to compete on price, the differentiator becomes experience. Companies that can design consistent, predictable, and above all, human-centered relationships with their customers create loyalty that’s resilient to price comparison sites and seasonal discounts.
Bartosz Kijewski

FAQ

What customers ask most often?

AIS uses a low-code/no-code approach and advanced product-configuration tools, enabling business teams to implement changes on their own. New offerings can be released in just a few days, without lengthy development work or dependence on IT resources. This significantly shortens time-to-market and boosts competitiveness, especially in dynamic market segments.

AIS is a composable platform that can be scaled and tailored to the needs of different organizations—from new market entrants and insurance agencies to large, established carriers. Thanks to its modular architecture, you can deploy only selected components without committing to a full implementation upfront. As flexible software for insurance agencies, AIS enables you to launch operations with ready-to-use modules that support sales, policy servicing, and claims reporting, without the need for extensive infrastructure.

AIS uses AI for insurance at several key stages of the claims process. The system automates claim intake, analyzes documentation using OCR, and detects damage scope on auto-claim images. Based on the collected data, it generates decision recommendations—from the initial assessment of claim validity to projected repair costs. AI also supports anomaly detection, prioritizes cases, and speeds up decision-making, which shortens handling times and increases accuracy.

Yes. AIS ensures high-quality, accessible data through a centralized product and document repository, full system auditability, and automatic coverage verification. Data is available in real time and can be used for daily operations, BI analytics, and pricing models. Additionally, the platform automates document and report generation, while AI tools help analyze data and support better decisions in sales and claims.

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.