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5 min reading
Automation of forwarding operations: utilising AI and OCR in handling emails, quotes and documentation
Day by day, approximately 6.5 million trucks move across European roads, transporting nearly 80% of all land freight within the European Union. Managing such a vast fleet generates equally vast amounts of correspondence and documentation, including requests for quotes, offers, transport documents, invoices, official letters and fines. As operations scale up, document management becomes an ever-greater challenge, particularly for emails landing in corporate inboxes. In large companies, the volume of emails can exceed 1,000 per day! Manual handling of correspondence consumes a tremendous amount of time and increases the risk of errors, which can lead to delays and financial losses.
Karol Kłopotowski
