The Altkom Software team showed professionalism and a deep understanding of the insurance industry. Their flexibility allowed us to adapt quickly throughout the project.
30% higher conversion rate and 80% faster time-to-market through a central insurance sales system
OUTCOMES
Results of partnership
80% Reduction in
Time-to-Market
The new system enabled business teams to independently manage the product portfolio without involving IT. This reduced product launch cycles by 80%.
30% Increase
in Conversion Rate
Multi-offer generation in 30 seconds using only two data points, with policies issued in under 3 minutes. The streamlined sales journey directly improved policy uptake.
250% Growth
in Gross Written Premium
Centralising systems and optimising the sales process delivered a 250% increase in gross written premium within three years. This was achieved without expanding the sales network.
PROJECT
Genesis and business expectations
Ubezpieczenia Pocztowe partnered with Altkom Software to build a modern sales platform that would speed up product launches and improve commercial performance.
The insurer’s existing IT environment was fragmented and inflexible. It limited the ability to react quickly to market shifts or strategic decisions. The new solution aimed to simplify the sales process, improve conversion, and give the business full control over product development and delivery.
PROJECT TIME
2015 – 2017
INDUSTRY
Insurance
COUNTRY
Poland
SERVICES AND SOLUTIONS
TECHNOLOGIES
Java
Spring
Angular
RabbitMQ
PostreSQ
The client
Who have we helped?
Ubezpieczenia Pocztowe is part of the Poczta Polska Capital Group. The company provides a wide range of non-life, motor and life insurance products. Its offering is available nationwide through Polish Post branches and external distribution partners.
REQUIREMENTS
Business challenges
- Reduce time-to-market for new products to a minimum
- Replace multiple fragmented systems with one centralised platform
- Enable business teams to have full control over the product offering
- Improve quote generation and policy issuance
- Simplify and accelerate the sales process
- Ensure flexibility and quick response to market or regulatory changes
ACTIONS
Project execution process
The project began by identifying key priorities. These included multi-offer capabilities, automation of sales processes, shorter product rollout times and support for co-insurance models.
Solution
Scope and delivery model
Altkom Software delivered a central insurance sales system using Altkom Insurance Suite. This platform replaced scattered and inefficient tools and unified sales processes across the organisation.
The solution simplified the quote and policy issuance process and enabled the generation of multiple offers simultaneously. It also introduced support for co-insurance products, which the previous system did not allow. Minimal data entry and intuitive workflows reduced the time to finalise a policy to just minutes, directly improving conversion rates.
The first product launched within the new system was a motor insurance comparison tool. Over time, the system was extended to agricultural, group life, property, accident and simple P&C products. These were configured independently by the insurer or with support from Altkom.
